| Customer Name | Customer Comments (2043) | Overall Impression | Date |
| Kyley Stothard | very pleased with the communications and time of delivery overall very satisfied would recommend to all |  | 2008-06-05 21:58:16 |
| Ann Craig | exellent service. couldnt believe anything would be deliverd so quickly and the driver was verry nice too. do not expect to be asked my income though | | 2008-06-05 20:09:03 |
| ladders-online.com | We are glad that you are happy with our service. Our survey asks some socio economic details that can help with marketing, but they are not mandatory to answer. | | |
| Mr Steve Sproson | Very pleased with the service. Fast delivery and value for money. | | 2008-06-05 19:26:02 |
| Jason Clayton | priced right ,delivered on time thanks | | 2008-06-05 19:20:04 |
| D J ABERNETHY | ORIGINAL PURCHASE BADLY SCRATCHED ON DELIVERY. HOWEVER REPLACEMENT ARTICLE FORWARDED IMMEDIATELY.CUSTOMER SUPPORT VIA PAUL WAS BOTH RAPID AND CONSIDERATE. EXCELLENT SERVICE | | 2008-06-05 19:12:50 |
| Kevin Callaghan | can't get on horizon ladders web site to reg guanrantee site not known | | 2008-06-05 19:08:21 |
| ladders-online.com | Thank you for your flagging up this issue, if you would like to re-submit your warranty details the error has now been rectified. | | |
| Richard Cooper | Very impressed with delivery time, would recommend your company and service to all | | 2008-06-05 18:16:45 |
| Linda M Barber | Very pleased with the ladders, top quality at the right price. | | 2008-06-05 16:32:34 |
| Vic Cloud | found the ordering on line easy to follow
phoned to change the delivery day, found the young lady I spoke to most helpful and changed the date with no fuss at all
well pleased
thankyou | | 2008-06-05 15:30:31 |
| David Chapman | Excellent service with competative costs | | 2008-06-05 13:26:28 |
| Glenda Walklate | Very good value for money. Best on line price for the product I ordered. | | 2008-06-05 12:53:47 |
| David Seabrook | Ordered online on bank holiday Monday, delivered on Wednesday. Excellent service, very good price. | | 2008-06-05 12:04:41 |
| Michael Lidgley | The site was clear and easily found after a google search for 'kik steps'. Just what we wanted, delivered very quickly and in excellent condition. | | 2008-06-05 12:04:38 |
| Alan Jones | Whole transaction was very slick. Thanks | | 2008-06-05 12:04:24 |
| Good prompt service a decent product at a decent price | | 2008-06-05 10:37:45 |
| Lee Hennell | Good to deal with. |  | 2008-06-05 10:27:51 |
| Mike Speller | Very pleased with my shopping experience with your company, Excellent ladders, price, and service, | | 2008-06-05 10:20:54 |
| Brianwaltonparker | I put my order in on Sunday pm and had my order deliverd by a very cheerful young man first thing Tuesday morning which I consider to be an excellent service | | 2008-06-05 10:15:06 |
