| Customer Name | Customer Comments (2043) | Overall Impression | Date |
| C Wright | |  | 2008-09-10 10:49:50 |
| Susan Bracegirdle | Excellent product, easy and quick to install, good instructions. |  | 2008-09-10 09:53:06 |
| Ian Smith | Had an unfortunate accident 2 weeks after installing ladder entirely due to the wood to which I fixed the folding brackets being just nailed to the edge of the loft . The whole ladder came down breaking a bone in my wifes thumb and me hurting back and knees.Perhaps fitting instructions should stress the need to ensure fixing points in loft are adequate?I have now replaced the wood and ensured it is screwed securely to other timbers so am confident in its installation now. | | 2008-09-10 09:48:47 |
| ladders-online.com | We are sorry to hear that you had an accident after fitting the loft ladder. You have highlighted the importance of checking the area that you are fixing the ladder to is indeed strong enough to take the weight of the ladder and the person on it. The Timberfold ladder for example comes with its own frame, which makes the ladder even more secure. | | |
| Michael Morris | the ladder that I purhased was reasonably priced and delivered promptly. I have not actually used it yet but it seems to have met my expectations. |  | 2008-09-10 09:43:59 |
| Mrs G. Marshall | The ladder was of excellent quality and the service from placing order to delivery was superb. | | 2008-09-10 09:38:00 |
| Alan Jacobs | I am extremely happy with the product. It meets all my needs, and then some. The quality is superior than the price might indicate. | | 2008-09-10 09:25:57 |
| William Edwards | | | 2008-09-10 09:21:30 |
| ABA SURVEYING Ltd | This was a Company purchase and we are very satisfied with your product. Many thanks. | | 2008-09-10 09:18:36 |
| Robert Argent | loft ladder was good value considering the price paid.
Used you before and always excellent service. | | 2008-09-10 08:49:08 |
| John Blair | I would buy from this company again.
I will also tell my frends about this company. | | 2008-09-10 08:29:08 |
| Jaki Flowers | Although the ladder had fixings missing these were
supplied quickly when asked for. | | 2008-09-10 07:48:50 |
| Ian Harris | The only slight hitch was the delivery and that was the couriers fault not ladders online. | | 2008-09-10 07:14:05 |
| Derek Joseph Southey | The item purchased (loft ladder), was bought on behalf of a club. It arrived in good condition and the following day. Extremely quick. Very pleased with the product and will enable our club members better access to the storage area. | | 2008-09-09 23:24:00 |
| John Vickery | I will let you know if the ladder performs well in use - but only when/if it stops b****y well raining! | | 2008-09-09 22:49:05 |
| The steps on the chosen ladder were a lot thinner than I thought which makes standing on the ladder in certain shoe types very painful. You may wish to point this out to other prospective purchasers. In hindsight I ought to have bought a different ladder type I think.
Regards
Nick | | 2008-09-09 22:33:03 |
| ladders-online.com | Upgrading to a Little Giant ladder would be a better bet. The treads are slightly wider and therefore more comfortable if you are using the step for a longer period of time. Generally though, if you are using the ladder for more than 30 minutes then you should look at a platform type ladder or tower solution. | | |
| Phillip Godfrey | web site informative ,easy to navigate, fast confirmation e.mail, delivery exactly as promised,goods well packaged, in all a smooth purchase from start to finish, i would highly recommend your company,thank you. | | 2008-09-09 22:30:11 |
| Mike Whitlock | | | 2008-09-09 22:22:07 |
| William Dodds | Good Quality Item and Quick Delivery. I Would Recommend and Use Again. Thank You. | | 2008-09-09 21:10:15 |
