| Customer Name | Customer Comments (2043) | Overall Impression | Date |
| Francis McClure | I thought the customer support service was excellent. There was a possibility that height restrictions might make the loft ladder unsuitable. We were told however that it could be exchanged.A very generous offer in the circumstances. |  | 2009-06-19 11:30:51 |
| Sue Puremont | Thank you so much for the quick delivery of my two red kik steps! They are brilliant - perfect! Really safe, fabulous red and perfect for round the house! No more wobbling on chairs etc!! Excellent service! | | 2009-06-18 21:09:01 |
| Have'nt used them yet got a job next week though if weather holds off, will try them out then got to be better than bubble wrap or old socks on the end of my ladders, just hope the ladders don't cut through the foam, some sort of reinforcement might be needed if it does. | | 2009-06-18 20:13:55 |
| Tom Davies | If bracket length had been aprox 1" longer it would have made getting a 3 tier ladder on bracket easier as it was I had to split it into a double and single to make mounting the ladder set onto the bracket |  | 2009-06-18 19:51:23 |
| Leslie Dixon | A good product at an very good price - met all my requirements and arrived exactly when scheduled. Could not have wished for better service.
Many thanks. | | 2009-06-18 14:03:05 |
| David Billington | Ladders are perfect for the jobs I had in mind, accessing top of house and tree pruning. | | 2009-06-18 12:39:15 |
| Dave Brierley | Excellent service. You make it easy to buy, the product was as stated and the delivery was better than promised. A first class shopping experience. Thankyou. | | 2009-06-18 08:48:26 |
| James Allworth | Was pleasntly shocked as goods and delivery matched promise. Very rare these days.
Well done throughly recommended supplier | | 2009-06-17 19:41:15 |
| David Puddy | Products were delivered around noon next day and are of excellent quality. I should have received a £10 discount on my ladder + standoff as per the website info, and this initially did not happen. But customer services were excellent when I made contact and were happy to arrange this. We actually agreed that I could receive a set of Ladder Mats in lieu of my discount which I was more than happy with. Great to get such excellent product and service from a local company. Will use again and will recommend to others. | | 2009-06-17 14:51:19 |
| Sue Welton | Excellent sevice, great easy to use website,great value. | | 2009-06-17 11:11:53 |
| Glyn | I was going to order the same steps for my mother, but they are now at a higher price! | | 2009-06-17 11:03:06 |
| Michael Dean | fantastic turnaround, good ladder, free stabiliser. Beats going to B&Q. Highly recommended | | 2009-06-16 23:10:46 |
| J Boyle | deliverd next day as promised. good quality product at best price i could see on internet. | | 2009-06-16 22:47:35 |
| Chris Seddon | Very good product and delivered extremely quickly. Didn't recieve a confirmation email after ordering, but a quick call to Ladders-online was enough to sort out this.
Well Done. | | 2009-06-16 20:36:40 |
| Mrs Ruth Godber | My wooden loft ladder is great. I have just had loft boarded and with my new ladder installed I can go up and down with great ease. Delivery of this item was so quick. I did e-mail you last week to say thank you. Thank you again. [ I see you were established 1945 ,a good year,which I was born in!]
best wishes Ruth Godber | | 2009-06-16 20:35:45 |
| The product was well described and the function to suggest a suitable ladder was very well done.
Quickly delivered when promised - very good.
| | 2009-06-16 19:53:59 |
| Paul McCarville | The ladder I bought has been perfect!
Particularly in a sense of getting to a height higher than myself. And back down again.
It's nice and shiny and I like it very much.
Much more than my step ladder!
Thankyou Ladders online | | 2009-06-16 19:18:18 |
| Stephen Crook | Well what can I say excellent service would recamend to any
one and the price was great too many thanks. | | 2009-06-16 19:09:56 |
