| Customer Name | Customer Comments (2043) | Overall Impression | Date |
| Melanie Turner | Could I suggest that the instruction on checking all contents before signing for the item be displayed on the packaging rather than on the receipt, which I didn't open until the delivery man had gone. Not a complaint I am a very satisfied customer. |  | 2010-01-18 22:40:07 |
| Allan Johnson | One of the stiles of the ladder was dented, like it had received a knock. Luckily, I was able to straighten it out sufficiently for the slider to get past it OK.
Excellent instructions, an improvement would be to have actual size pictures of the screws and bolts, as I've seen in other flat pack instructions.
Overall, very satisfied; now my son wants one..
Regards
Allan Johnson |  | 2010-01-17 17:36:58 |
| Geoff Forbat | Excellent value for money. Straightforward to fit, and works well | | 2010-01-17 10:30:56 |
| Alan Smith | EXCELLENT SERVICE AND NOT MADE IN CHINA! | | 2010-01-16 11:39:22 |
| Robert Mc Masr | The ladder was fitted as per the yery poor instructions enclosed with the product, the ladder runners had to be oiled in order for it to operate properly. the ladder appears to be good quality and the customer seem's pleased but as a joiner with 36years experience and having fitted several loft ladders i found trying to get this one to run properly very challenging. |  | 2010-01-15 19:58:12 |
| Arslan | Product arrived quickly, now installed and ready to use with ease. | | 2010-01-15 18:57:44 |
| Kenny Wortley | the best service & quality | | 2010-01-15 06:41:08 |
| Chris Murphy | delivery a bit late but we were abound with snow so well done | | 2010-01-14 20:57:10 |
| Craig Moss | The product is excellent and the delivery extremely efficient (next morning in the snow!) Although the product has scratches all down one side. This is only going to be used in a store so that is why we did not send back. Although it is a little disappointing. | | 2010-01-13 13:15:31 |
| Edrick Hard | Very quick delivery well made product | | 2010-01-13 12:44:14 |
| Roy Woodall | Considering the state of the roads excellent delivery service.
Company contacted us the day after the 0n line order to advise of expected delivery.
Product fitted and working.
Overall very satisfied - thank you. | | 2010-01-12 17:03:51 |
| John Broughton | Excellent service and speedy delivery - ordered one day delivered the next. As a larger guy wanted a stronger set of ladders and found these do the job very well. I used them to get into the loft to undertake some insulation tasks. they will be used in the spring to decorate outside the house. Thanks. | | 2010-01-12 15:51:53 |
| Kevin Walden | The only feedback I will give is that I am still waiting for a VAT receipt, as long as I get this within a few days I will happily use you again and pass your details on to other members of our company. | | 2010-01-12 14:41:50 |
| ladders-online.com | VAT invoices automatically get sent out within a few days of the ladder delivery. | | |
| Mr M Keenan | delivery first class | | 2010-01-08 21:15:58 |
| Martin Holmes | Ladders ordered, received a telephone call to inform me of expected date of delivery, they arrived 4days earlier. First class service would recommend | | 2010-01-07 22:15:56 |
| Andrew Gray | Good website and prompt delivery but plastic non-slip foot on step ladder found broken when unpacked. Hope to have replacement foot sent out. | | 2010-01-07 19:16:35 |
| ladders-online.com | A replacement foot has been sent out to you, which we hope you have already received. | | |
| Ed Crawford | I wouldn't hesitate in recommending your site to anyone-customer service was really good (even phoned to keep me up to date when product would be delivered) Thank you very much | | 2010-01-07 09:52:01 |
| Roland Dundas | Little Giant Classic 5-Rung: Excellent quality, heavy compaired to normal Diy step-ladders but feels very safe when in use and it makes other Diy step-ladders seem like toy ladders. If you value your personal safety don't hesitate buy the best and get a Little Giant ladder from Ladders-online simply the best. | | 2010-01-07 08:41:12 |
