| Customer Name | Customer Comments (2043) | Overall Impression | Date |
| i have already ordered my ladders and was very pleased so i did recommend my friend to your site and she was really impressed as well. |  | 2010-02-11 18:52:07 |
| Alessandro Rio | Product was as described, perfect for what I want it for.Very quick delivery at no extra cost brilliant.would use this site again when I need to.It may improve your service if inform your clients when items are dispatched. Many thanks and keep up the good work. | | 2010-02-11 11:14:38 |
| Steve Barnard | excellent service,kept informed of delivery date and delivered when promised | | 2010-02-10 22:42:39 |
| Roger Ireland | Despite previous feedback noted on the web, instructions are still in French. |  | 2010-02-10 14:44:20 |
| ladders-online.com | We have now uploaded English instructions to the Easy Reach Tower download area. | | |
| Thomas Hartney | An excellent service prompt delivery and a high quality product.It was easy to fit[my son in law did it in 1 and a half hours] and very sturdy.It is slightly heavy to lift back into place but that is offset by its strength and security. | | 2010-02-10 10:26:28 |
| Simon Harrison | Good price, good product and very fast delivery. | | 2010-02-10 09:54:08 |
| Jim | A great value for money product
Three part ladder assembly is a very sturdy unit, and cleverly designed.
Shame that ceiling mouldings are not included or at least offered as an optional extra - a one peice pre-painted/coated clip on moulding would have give a finishing touch. | | 2010-02-08 21:28:41 |
| William Davies | I ordered a Summit 4 step step ladder but was told that this was not in stock. I was told that I could have a refund or a 5 step at the same price. The ladder was delivered on time but was too big so I returned it myself to your premises. I was given good advice on an alternative which I bought. I was promised a refund as the new steps were less expected and this was received within a few days.
I was treated professionally and courteously throughout the transaction and I would have no doubt in recommending your company to others. | | 2010-02-07 14:16:41 |
| C. Brown | I was very pleased with the loft ladder & the service | | 2010-02-03 12:59:22 |
| MARGARET MCARTHUR | SO PLEASED TO BE ABLE TO BUY THIS GREAT PRODUCT FROM A LOCAL SUPPLIER. OUR BUILDER IS VERY IMPRESSED WITH QUALITY AND VALUE. KEEP ON LIKE THIS AND YOU MAY BE HERE FOR THE NEXT 60 YEARS. | | 2010-02-02 21:01:31 |
| Keith Turner | GOOD SET OF LADDERS (THANK YOU) | | 2010-02-02 19:00:06 |
| John Talbot | Perfect for the job, amazingly fast delivery, great value, well described, easy site to use, in fact a really good supplier with quality shopping experience | | 2010-02-02 13:53:31 |
| Mr M Jefferies | i used to be an engineer, until poor health put me into taxi driving so i was impressed by the ladder from the moment i opened the box. the small amount of assembly, prior to fitting, was what i call idiot proof, and the actual fitting of the ladder to the loft was so simple, and to me great fun. the trapdoor mechanism was also easy to fit, and works perfectly. good way to spend a couple of hours on my day off. very pleased with product, and i should point out i'm 17 stone, 60 years old and feel completely safe and comfortable using the ladder. would and will reccommend your company and product. thanks £61 well spent, now i need to put a permanent light in the loft. | | 2010-01-28 21:48:56 |
| Excellent product, excellent service from supplier, excellent user instructions. Very pleased. | | 2010-01-27 23:43:41 |
| William Fell | I ordered the ladders on a sunday and got them on the tuesday before midday which I thought was fairly quick.
I have already repaired the guttering on my house and they made the job fairly easy.
The item in question arrived in excellent condition. | | 2010-01-27 22:55:05 |
| Lesley Parry | Delighted with the ladder. One of the four plastic feet were missing. I emailed the company and it was sent out straight right away - excellent service, excellent ladder! | | 2010-01-27 22:37:10 |
| Barry Hichens | quick delivery very good price | | 2010-01-27 21:02:19 |
| Phil Garside | All the bits arrived
Unfortunatly, one of the plastic bags was burst and some of the screws had come out.
Fortunatley, they were contained in the outer plastic packaging (but this was also punctured) | | 2010-01-27 18:42:51 |
