Privacy Policy

TB Davies (Cardiff) Ltd, (“us”, “we”, or “our”) operates http://www.ladders-online.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this. See section on ‘Cookies’ below.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that is relevant to your purchase. We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.

Cookies

Cookies are small files that are stored on your computer. They enable us to monitor online activity. When you first access the website, you will be asked if you consent to our use of cookies. If you do not consent, the web site will not load properly. Like most web sites, we use cookies to log your IP address, identify your browser type, and log the date and time of your purchases and other activities. We use this information for system administration, troubleshooting, fraud investigation, communications from Ladders-Online (only) and optimising your shopping experience. For example, we may customise our home page for you, better display pages according to your browser type, and/or deliver customised product recommendations and email. Cookies are not spyware, and Ladders-Online does not collect multi-site data or, with the exception of Google Analytics, share information with others that we gather through cookies. However, if you do not accept cookies, you may not be able to use some portions of our Site.

We share your IP address, but no other Personal Data with Google Analytics in order to obtain data about how our website is accessed and used. If you do not wish your IP address to be tracked for this purpose, you may opt-out of Google Analytics by following the steps found at https://tools.google.com/dlpage/gaoptout.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of May 2016 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about privacy please contact us at sales@ladders-online.com or call 0330 123 1135 or 029 2132 0000.