Customer Security

At Ladders-Online.com we respect our customers data and your security & trust is our top priority.

VeriSign SSL 128bit security keeps your details safe when you enter our checkout area to enter your personal information and credit card details. This is one of the most trusted security companies in the world, used by hundreds of thousands of businesses worldwide to protect customer data.

We use the largest independent Payment Service Provider in the UK, SagePay™, to process your credit / debit card securely and safely.

SagePay Secure Payment Processing

Accredited as a retailer through the Internet Shopping Is Safe and Internet Delivery is Safe programmes since 2007. The programmes aim to make internet shopping safer and give customers greater reassurance. You can click on the logo link below to confirm our site is registered and approved.



In the event of unauthorised use of your credit or debit card, most banks and card issuers either cover all the charges that result from fraudulent use, or may limit your liability to just £50.

If you are still unsure about sending your credit or debit card details online, you can:

Ladders-Online

Penarth Road

Cardiff

CF11 8TD

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and we'll pop one in the post to you.

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Customer Safety

Our site is secured with 128bit encryption.

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